CaterSOFT Drop & Go

Allergens & Dietaries

Full compliance built into every step.
Allergen flags and dietary notes flow from menu → order → kitchen → labels → delivery.

Safety first. Clarity always.
Built into every step of your catering workflow.

At CaterSOFT, customer safety isn’t an optional feature — it’s a core principle.We know how important it is for caterers to manage allergens and dietary requirements accurately, consistently, and confidently. That’s why Drop & Go includes a fully integrated allergen and dietary system that flows through every part of your operation — from menu creation to ordering, production, labelling, and delivery.

This page outlines how CaterSOFT helps you protect your customers, support your team, and deliver a safe, transparent catering experience every time.
 
Why Allergen & Dietary Safety Matters
Corporate catering often involves:

  • Large groups
  • Mixed dietary needs
  • Shared platters
  • High‑volume production
  • Multiple delivery locations
One small mistake can have serious consequences.
CaterSOFT helps you prevent those mistakes by making allergen and dietary information
visible, consistent, and impossible to overlook.
 
 

How CaterSOFT Protects Your Customers

Allergen‑Aware Menu Creation
Every menu item — whether a buffet platter or an individual sandwich — can include:

  • Full allergen list
  • Dietary tags (vegan, vegetarian, gluten‑free, halal, etc.)
  • Ingredient notes
  • Handling instructions
  • Cross‑contamination warnings
These details are stored once and used everywhere automatically.

Clear Allergen Visibility in the Online Ordering Portal
When clients browse menus, they can instantly see:

  • Allergen icons
  • Dietary suitability
  • Ingredient notes
  • Filters for specific diets
  • Optional substitutes or variations
This helps clients order confidently and reduces the risk of misunderstandings.

Dietary Requirements Captured at Checkout
During the ordering process, clients can add:

  • Individual dietary notes
  • Group dietary requirements
  • Special instructions
  • Named dietary requests (e.g., “Sarah — gluten‑free”)
These notes flow directly into your kitchen and production workflows.

Kitchen Reports With Highlighted Alerts
Your kitchen team receives clear, structured reports that highlight:

  • Allergen‑specific items
  • Dietary‑specific batches
  • Special handling instructions
  • Separate prep requirements
  • Packaging notes
This ensures safe preparation and reduces cross‑contamination risks.

Production System With Built‑In Safety Flags
As your team prepares items, the system displays:

  • Colour‑coded allergen alerts
  • Dietary badges
  • Portion‑specific notes
  • Safe batching guidance
Your team always knows which items require extra care.

Accurate, Compliant Labels
Drop & Go generates professional labels that include:

  • Item name
  • Allergens
  • Dietary notes
  • Customer name
  • Delivery time
  • Order number
Perfect for offices, shared platters, and large group deliveries.

Delivery Notes With Full Dietary Details
Drivers receive delivery notes that clearly show:

  • Allergen warnings
  • Dietary requirements
  • Special instructions
  • Packaging notes
This ensures the right items reach the right people — especially in multi‑team or multi‑floor deliveries.

 
 

What This Means for Your Catering Business

✔ Safer service
Allergen and dietary information is consistent, accurate, and visible everywhere.

✔ Happier clients
Corporate customers trust caterers who take safety seriously.

✔ Fewer mistakes
Clear alerts and structured workflows reduce human error.

✔ Stronger reputation
Safety builds confidence — and confidence builds long‑term relationships.

CaterSOFT Helps You Deliver With Confidence
Allergen and dietary safety isn’t just a feature — it’s a responsibility.

CaterSOFT gives you the tools to meet that responsibility with clarity, professionalism, and peace of mind.
 

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